Existing VSO Options
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Vehicle Special Order (VSO)
Vehicle Special Order (VSO) provides our customers with Special Equipment and Paint options not ordinarily available on regular production or fleet-only models. VSO offers a means of creating customized solutions for commercial and fleet customers with unique requirements.
How to Enter a VSO Order
All VSO special order codes are entered in the VSO Equipment/Paint trailer screens in CONCEPS for all vehicle lines except F-650/F-750 Super Duty. VSO orders for F-650/F-750 Super Duty are placed in Commercial Vehicle Tools (CVT). Priority codes are not available on VSO orders.
How to Request New Option Development (VSO Inquiry)
To determine if a special option may be developed, an inquiry must be submitted via CONCEPS or CVT. An inquiry is a request sent to the Vehicle Special Order Department to determine feasibility for new option development. An inquiry is a dummy order and cannot be turned into a buildable order or be scheduled.
How to Alter or Cancel Orders
Dealers and Fleet Management Companies may alter or cancel orders until clean unscheduled status. The Vehicle Special Order Department will assist them with any alterations or cancellations you may require.
VSO Special Paints & Lighting
New VSO Paint Request
A Special Paint Formulation is a Custom Paint color developed for a specific Ford Fleet customer. For assistance, the Vehicle Special Order Team may be contacted at 1-800-34-FLEET, menu selection #2.
VSO Paint Supplier Cross Reference Codes
Special Paint Timing
- Production of special paint orders that meet the minimum unit requirement is approximately 60 to 90 days from order entry.
- Available Allocation and short supply/controlled commodities determine when orders will be selected for scheduling.
- Development of a Special Paint Formulation ID # (custom paint color) may take as long as 10-12 weeks.