With Dashcam Event notifications in Ford Pro Telematics software, fleet managers automatically receive alerts when high-risk driving behaviors are detected – such as distracted driving, cellphone use, smoking, or eating and drinking while driving. Notifications can be delivered in-web, by email, or via text message, enabling timely intervention, proactive driver coaching and improved fleet compliance.

Requires Telematics¹⁶²¹ and Dashcam¹⁶²¹ subscriptions.

Fleet managers can now ensure alerts and notifications display in their preferred time zone, eliminating confusion caused by inconsistent or unclear timestamps. Email and SMS notifications automatically reflect the user’s selected time zone. If no preference is set, the system intelligently defaults to the browser’s local time – keeping all event timings accurate and easy to interpret.

This enhancement is especially valuable for fleet managers overseeing multi-region operations, allowing them to centralize all alerts in a single, consistent time zone regardless of where vehicles are located. It also supports mobile and on-the-go managers by maintaining continuity across devices and locations.

With accurate timestamps for time-sensitive events – such as geofence alerts, critical diagnostics, or unauthorized vehicle use – fleet managers can respond faster.

Requires Telematics³⁰⁹ subscription.

Managing home charging reimbursements for drivers who charge their company electric vehicles at home just got easier. Fleet managers can now bulk-export driver reimbursement reports for multiple (or all) drivers at once, eliminating the need to download reports individually.

This new feature saves time during monthly reimbursement cycles, simplifies report prep and supports smoother accounting and policy compliance. Fleet managers can quickly distribute reports to drivers or share consolidated files with payroll or accounting – streamlining the entire reimbursement process.

Requires E-Telematics¹⁶²¹ subscription.

Delayed data can slow decision-making in your fleet operations. Ford Pro Telematics Software has significantly improved trip processing speeds, reducing wait times from over 15 minutes to under two minutes for most trips. Trip history now populates within minutes of ignition-off, giving fleet managers faster access to critical vehicle activity.

Historical reports also refresh more quickly, ensuring data stays current throughout the day. With faster, fresher insights, fleet managers can verify arrivals sooner, respond to customer inquiries with confidence, and make operational decisions without unnecessary delays.

Bottom line: faster data means faster decisions – without the wait.

Requires Telematics³⁰⁹ subscription.

Misuse rules are a critical tool for preventing unauthorized vehicle use, and Ford Pro Telematics Software now makes them more flexible and precise. Fleet managers can define misuse rules by exact days of the week and multiple time windows within a single schedule – giving greater control over when vehicles can and cannot be operated.

This enhancement simplifies scheduling for real-world scenarios like weekend restrictions, multi-shift operations, and planned downtime. Intelligent validation helps prevent overlapping or conflicting schedules, reducing administrative effort while ensuring policies are enforced.

The result is stronger asset security and lower operational risk.

Requires Telematics³⁰⁹ subscription.

Ford Pro Telematics Software has upgraded how vehicle diagnostic data is processed and displayed, delivering more accurate, timely, and reliable vehicle health insights for fleet managers. This backend enhancement improves the diagnostic data pipeline to help ensure issues are identified, updated, and resolved more efficiently.

Fleet managers will see automatic clearing of resolved issues, faster detection of new problems, and clearer diagnostic descriptions.

With more precise and up-to-date information, teams can act sooner, focus on real issues, and make better-informed maintenance decisions.

Requires Telematics¹⁶²¹ or Telematics Essentials¹⁶³⁰ subscription.

Ford Pro Telematics Software now connects fleet managers to a larger network of U.S. dealerships. This expansion gives you access to more dealers for your service and repair needs and adds the ability to schedule mobile service directly from the Telematics Software dashboard.

Fleet managers can search for dealers by name or zip code, book service or mobile appointments, and automatically view completed service details in vehicle service history – all in one place. The result is easier scheduling, improved visibility, and less vehicle downtime.

Requires Telematics¹⁶²¹ or Telematics Essentials¹⁶³⁰ subscription.